This is a book to put your hands on, not only for the the very current content, but for the luscious feel of the velvety matte finish and spot gloss varnish!

Wired and Dangerous: How Your Customers Have Changed and What to Do About It

6"x 9", ISBN 978-1-60509-975-0
publisher, Berrett-Koehler Publishers
authors, Chip R. Bell, John R. Patterson
cover designer, Susan Malikowski

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